The iPhone 14 Plus, purchased from the Troy Marmara Park branch on November 10, 2022, is now officially out of service. Within the first week of acquiring it, I noticed an aura on the frame of the rear cameras that gave it a dusty appearance. To my disappointment, neither Apple nor Troy took responsibility for this cosmetic flaw. The phone has undergone service twice before – once due to pixels appearing on the rear camera during shooting, and now it's in service for the third time due to the same pixel issue affecting the front camera. Unlike the previous swift repair, this time the Apple repair center hasn't even initiated the repair process. I'm left without a phone, stuck with a device that's rapidly depreciating in value. It's disheartening to realize that Apple might no longer stand behind its products. As a long-time user of Apple products, including the MacBook and Apple Watch, since the iPhone 4s, I'm beginning to feel disillusioned. Despite the many reasons I had for needing a phone renewal or change, I now find myself without a functioning device, watching its value diminish.
In February, I purchased an iPhone 14 Pro Deep Purple from Apple TR and took great care to protect it with the most expensive accessories. However, a week ago, when I removed the case to clean my device, I noticed peeling spots on the frame, and the mute button had taken on a discoloration resemblin...
My iPhone 14 Pro Max was dropped, and the screen cracked. The warranty is still valid. I requested that the screen be replaced at an authorized service center for a fee. On Monday, June 10, 2024, I took my device to the Troy Authorized Service Provider. They said they could replace the screen within...
I've had recurring issues with my Apple 12 Pro Max 256GB Pacific Blue model since July 6, 2021, including screen malfunction, SIM card recognition failure, network disruptions, and random shutdowns. In the hopes of finding a solution, I sent the device to the Antalya Markantalya Troy store on June 1...
We purchased a brand-new iPhone 14 Pro from Apple's Bağdat Avenue store on February 16, 2023. Everything seemed fine until about a month ago when we woke up one morning to find that our phone wouldn't charge. We initially took it to the Mall Of Istanbul Gürgençler Apple service center, where they to...
On November 24, 2023, I purchased an Apple Micro Woven Case for #1,999 TL from the Marmara Park Troy store. However, within two weeks, the covering around the charging port started to peel off. I initially contacted the Apple Support team, and they instructed me to take the product to the Troy store...
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