On November 24, 2023, I purchased an Apple Micro Woven Case for #1,999 TL from the Marmara Park Troy store. However, within two weeks, the covering around the charging port started to peel off. I initially contacted the Apple Support team, and they instructed me to take the product to the Troy store where I made the purchase. I created a service record and delivered the item accordingly. Product Details: Product: iPhone 15 Pro Max Finewoven Magsafe - Black Purchase Date: November 24, 2023 Purchase Location: Marmara Park Troy Store Price: #1,999 TL# Service Report: After examination, the deformations found in the accessory corners were determined to be usage-related issues according to Apple procedures. Unfortunately, it was deemed not eligible for warranty coverage and returned without any action taken. I want to express my dissatisfaction with the fact that a brand like Apple does not stand behind its newly released product. Despite being considerably more expensive than its counterparts, the quality of the Apple Micro Woven Case falls short. Do not assume that just because it's made by Apple, it must be good. You could purchase ten much more durable cases for the same price. It's a waste of money. I am attaching pictures for your reference. I leave it to your judgment to determine how this could be considered a user error.
For the past 12 months, I've been using the Apple 13 Pro max leather case with the MagSafe feature. Due to the poor material quality of the leather, tears occurred in key areas of the case. It also caused skin discoloration. His skin became flaky. The leather case has thinned to the point where it c...
I've had recurring issues with my Apple 12 Pro Max 256GB Pacific Blue model since July 6, 2021, including screen malfunction, SIM card recognition failure, network disruptions, and random shutdowns. In the hopes of finding a solution, I sent the device to the Antalya Markantalya Troy store on June 1...
I bought an Apple double iPhone 14 Pro silicone case for 1079 TL and then an Apple wallet. Both of them discolored in a short time and the leather wallet started to peel off as if sunbathing in the sun, very delicate items from the sides. I applied to Apple Marmara Park tory service about this, they...
I purchased my Apple Watch SE from a Vodafone store, and within 1 to 2 months, I noticed deformations on the back of the watch. I have never exposed it to water and even take it off when washing my hands. I took it to Marmara Park Troya, and they told me that Apple does not offer any support for phy...
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
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