On January 19, I purchased a flight ticket through Trip.com from Izmir to Mactan–Cebu International Airport via Kuala Lumpur, with the ticket issued under the customer’s responsibility. I paid a total of $494, and my reservation number is 1638318424255127.
When I needed to cancel the trip, even though there were still five days remaining before the flight, I was informed that the ticket was strictly non-refundable and that no refund would be issued under any circumstances. During my conversation with customer service, it was clearly stated that no refund would be provided, and no solution or alternative option was offered.
I consider the refusal to provide any refund whatsoever, despite several days remaining before departure, to be contrary to consumer rights and extremely unfair. I am requesting that a substantial portion of the $494 ticket price be refunded to me, or at the very least that a reasonable deduction be applied and a significant portion of the amount be returned.
I purchased airline tickets through Trip.com in the name of M****** K****, paying a total of £415 by credit card. However, the flight was canceled by the airline for reasons entirely beyond my control, and I was not offered any alternative flight on the same day. As a result, my planned trip did not...
I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺128,410 on the website. I also received a bank SMS confirmation for this exact amount, and I approved the payment accordingly. However, once the ticket was finalized and issued, I ...
On 23.08.2025, I requested a refund of ₺8,757.34 through Trip.com after my Aeroflot flight was canceled. I expected the refund to be credited back to my bank credit card, which I used for the original payment. Both my Trip.com account and the confirmation email stated: “Your refund has been complete...
On September 16, 2025, I purchased tickets through Trip.com for the Jakarta–Istanbul flights SV817 and SV261, with a total payment of ₺19,673.43. On the same day, I canceled the tickets, and I was informed that the refund process had been initiated. The payment was made using my credit card (last fo...
I purchased a round-trip ticket from Istanbul to Budapest through Trip.com, operated by Wizz Air. My reservation number is 1653708586123644. My return flight on December 7 was rescheduled from 6:30 p.m. to 5:15 a.m. This is a major change that makes my travel plans impossible. Trip.com is only offe...
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