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I Face Trip.com Refusing Full Refund After Wizz Air Changed My Return Flight

September 9, 2025 11:38 PM47

I purchased a round-trip ticket from Istanbul to Budapest through Trip.com, operated by Wizz Air. My reservation number is 1653708586123644. My return flight on December 7 was rescheduled from 6:30 p.m. to 5:15 a.m. This is a major change that makes my travel plans impossible.

Trip.com is only offering a refund for the return portion of the flight. However, I purchased my round-trip ticket as a single booking, not as separate tickets. The airline issued separate PNRs, but that is not the passenger’s responsibility. Since the trip was sold as one complete package, I have the right to cancel the entire booking and receive a full refund.

I am requesting the full cancellation and refund of my ticket without any charges.

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