I purchased a smart bracelet from Trendyol in December, but the device was delivered to me in January. On the very first day, I charged the device. To my disappointment, the battery was drained by the next evening, barely lasting a day. Trying again the next day, the battery unexpectedly died around noon, accompanied by light leakage from the side. Trendyol insists there's no issue with the device's functionality, but I've only had the product for two days and I'm requesting an exchange. I'm dissatisfied and demand a resolution to my problem. It baffles me why they are suggesting a refund if there's supposedly no problem with the product, and I don't accept this offer.
I bought a smart bracelet from Trendyol and sent it back for a return. Now, the return company has examined my watch for 5 days, and at the end of the 5 days, they told me that there is no problem with my watch and rejected my return. I tried the watch for two days and had to charge it 2-3 times within those two days, and light is leaking from the side. As a consumer, I am not satisfied at all and I want an exchange or a refund.
I bought a rechargeable power bank from Trendyol, but it was malfunctioning. I returned it, but the merchant refused. So I mailed it back; this time, the vendor refused it because the package had been opened. To avoid being treated unfairly, I sent the thing back again, only to have it returned. Sin...
I purchased a Roborock S8 robot vacuum from Trendyol, where the seller is also Trendyol itself. The vacuum malfunctioned after 3 months of use. I contacted Trendyol to obtain technical service information, but they never provided it. Instead, they created a return request that I did not ask for. I s...
In August of last year, I made a purchase of a watch. Initially, it functioned flawlessly, but after a couple of weeks, the back of the watch started to show signs of discoloration. Upon reaching out to the seller, they provided me with reassurance regarding the durability of the product and express...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
I ordered two of the same products from a store on Trendyol, but while one of the products reached me, the other never did. Despite submitting 3-4 support requests, Trendyol kept saying the product had been delivered due to partial shipment. As of today, it has been 1 month and 21 days since the pro...
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