Trendyol Delivered Wrong Product


I placed an order with Trendyol for an L*** G**** on January 3, 2024, and despite numerous complaints, the package finally arrived on January 19, 2024. However, to my dismay, a completely different product was sent. Instead of the requested car mat, they substituted it with a small non-slip pad, citing a price increase in the car mat.
The motive behind this switch is crystal clear: their initial strategy involves keeping the product in Sürat Kargo for days, hoping to wear you down and prompt you to initiate a return. And when you complain about the non-delivery, their response is to send the wrong item, expecting you to return it. It's a cunning attempt to deceive customers and evade accountability for the price difference.









