On February 8th, I made a purchase from Trendyol for a pair of Holly Lolly pants. The delivery code for my order is 8138831675. The package was sent out by Trendyol Express courier to the address in Istanbul. Unfortunately, Hapiness Istanbul has not yet returned the product to me. I've reached out to Trendyol multiple times, but unfortunately, they have not been responsive in resolving my issue regarding the product return and refund. At long last, Holly Lolly received the item. As a final option, I reached out to Holly Lolly, only to find out that they also hadn't heard back from Trendyol. I can't believe Trendyol has been holding onto my ₺1,200 for a whole 1.5 months without giving me a refund. It's absolutely ridiculous! Trendyol is being dishonest and exploiting our trust. I want a refund! If need be, I'll escalate this issue to the Consumer Rights Court!
I purchased a product with delivery number 8946898568 from Trendyol on November 11, 2024, from a seller named Olyssia. Instead of the white bustier sports crop top I ordered, I received a completely different product. During the return process, Olyssia incorrectly accepted a blue blouse, which does ...
I’m writing to express my frustration with how my recent Trendyol order (delivery code: 9607661227) was handled. The package, which was supposed to be delivered via Trendyol Express, successfully traveled all the way from Batman to Bayrampaşa, Istanbul. However, when it reached the final stage of de...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
On 11/06/2025, I made a payment of ₺1,684 through Trendyol, and I have a bank transaction record proving the amount was withdrawn. However, despite the payment being deducted from my account, no order was created or confirmed on Trendyol’s platform. This is unacceptable and extremely frustrating. I...
Comments