Trendyol has let me down with a recent purchase. They haven't supported the product they offered. They shrugged and told me to cut out the middleman and deal with the vendor directly. The customer care staff I spoke with when I called were impolite and uninterested in helping me. I just want the stuff delivered to me without any problems; I've already paid for it. It seems unfair that Trendyol is not taking responsibility for this. All I'm asking is that the item I ordered arrive undamaged. Such rude attitude from a major corporation is annoying.
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I ordered two of the same products from a store on Trendyol, but while one of the products reached me, the other never did. Despite submitting 3-4 support requests, Trendyol kept saying the product had been delivered due to partial shipment. As of today, it has been 1 month and 21 days since the pro...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
You should reconsider when shopping from Trendyol. I have had problems many times but I did not expect this much. The product I have been waiting for days from Trendyol express cargo finally reached the distribution center of the city I am in, while I was waiting for my cargo to be delivered tomorro...
My Trendyol order was canceled without my approval, claiming it was damaged during shipping. I placed an order, but it was canceled without consulting me, supposedly due to shipping damage. On top of that, the product's price has increased, leaving me at a loss. As a customer, why am I not sent a ne...
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