On October 12, 2025, I placed an order for seven brake pad sprays from the Beymark Yapı store on Trendyol (Order No: 10590751745). Despite several days passing since my purchase, my products have still not been shipped. I previously experienced a similar delay, and my order was canceled by customer service. These repeated delays have caused me significant inconvenience. I paid ₺234.87 for the order using my credit card, and my delivery address is in Maltepe, Istanbul. Despite contacting Trendyol customer service multiple times, I was only told to wait, and no solution was provided. As a consumer, my order must be shipped within the legal time frame. Exceeding this period has resulted in both wasted time and a loss of trust. Additionally, the lack of communication and transparency throughout the process has worsened my situation. I request that my order be shipped immediately; otherwise, I expect compensation for the inconvenience and violation of my consumer rights. I want my legal rights protected and my grievance resolved.
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
On July 16, 2025, I placed an order on Trendyol from the store named Harput Concept for 250 ml of Zamzam water (48 pieces, one size) and paid a total of ₺794. However, the wrong product was sent to me twice. For the second incorrect delivery, I refused the package at the door, and it was returned. M...
Through Trendyol, I placed order number 10372862488 from the Sekutuning store, purchasing 4 neck pillows and 4 seatbelt pads for a total of ₺559.98. However, I only received 2 neck pillows and 2 seatbelt pads—essentially just 1 product set. The value of the missing items is ₺279.99. I have a video r...
On July 28, 2025, I placed order number 10387158791 totaling ₺3,064.68, which was handed over to Aras Kargo (Tracking Number 5655*******53). On July 30, 2025, I received an email stating that the order had been delivered; however, no product ever reached me. When I called the cargo branch, they info...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
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