Through Trendyol, I placed order number 10372862488 from the Sekutuning store, purchasing 4 neck pillows and 4 seatbelt pads for a total of ₺559.98. However, I only received 2 neck pillows and 2 seatbelt pads—essentially just 1 product set. The value of the missing items is ₺279.99. I have a video recording of the package being opened, clearly showing that the items were incomplete and the package was undamaged during shipping. After the order, I reported the issue by submitting a request to Trendyol, contacting Live Support four times, and messaging the seller directly. Despite all this, no progress has been made in over a week, and no solution has been offered regarding the refund for the missing items. I am requesting a refund for the undelivered products and, due to the prolonged lack of resolution, I now demand that my issue be addressed urgently.
I ordered two pillows from Trendyol, but the products were never delivered to Artova, a district in Tokat. I had read that the pillow filling was of poor quality, so when the courier called me for delivery, I refused to accept the package, generated a return code, and provided it. Since then, I’ve b...
On October 10, I placed an order on Trendyol from the seller Sanipak for a 48-pack of Silen brand paper towels (#10583219915). Since that date, my order has been showing as “in transit,” but the shipment tracking page has never opened, so I cannot track it, and the product has not reached me. The pr...
On October 12, 2025, I placed an order for seven brake pad sprays from the Beymark Yapı store on Trendyol (Order No: 10590751745). Despite several days passing since my purchase, my products have still not been shipped. I previously experienced a similar delay, and my order was canceled by customer ...
On July 28, 2025, I placed order number 10387158791 totaling ₺3,064.68, which was handed over to Aras Kargo (Tracking Number 5655*******53). On July 30, 2025, I received an email stating that the order had been delivered; however, no product ever reached me. When I called the cargo branch, they info...
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