I took out a shopping loan, but the product order didn’t appear in the system. My issue was supposedly resolved, and the money was credited to my account. However, the product I intended to buy has now increased by ₺1100. When I spoke with the bank and Trendyol, a representative brusquely explained that the issue was with Trendyol’s system and that I just needed to wait for it to be resolved. Today, the amount was refunded to my account.
I initially purchased the product, along with a 2-year warranty extension and a phone case, for ₺5076 before the holiday. Now, my cart total is ₺6170. I am requesting an apology for the system error and compensation for the financial loss I’ve incurred.
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
I purchased an item with order number 9159196931 from Trendyol ten days ago. It's been showing as "shipped" for ten days now. I've been calling the shipping company every day. I've also spoken with the customer service; they said the company canceled the invoice and claimed the product wasn't delive...
I ordered using a "Customer Satisfaction Coupon" worth ₺350 stored in my account. Upon realizing I had used the wrong card for payment, I promptly cancelled the order. During the cancellation process, the confirmation screen indicated that "the amount to be refunded to your card and the Coupon to be...
I realized that the 13t Pro case that I had ordered from the powerofstore on Trendyol did not fit the camera in the appropriate manner after I had made a purchase from the said shop. I was already suffering a great deal of frustration, and the fact that my return was denied due to improper packaging...
Comments