Dear Trendyol Support, I received the wrong item for my order. I have returned and requested a refund, but I have not received any update. In addition, your customer support is not responding. I have tried the Trendyol chat support multiple times, but it never connects, even after waiting for 30 minutes. Overall, my experience has been very disappointing. Please resolve this issue urgently and confirm when I will receive my refund. Order details Delivery Number 9650315871
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
On October 24, I purchased a product for through Trendyol and am experiencing a serious issue with its delivery. My shipment with tracking number 253464196194 does not appear to have been handed over to the courier company. When I contacted the courier, they informed me that the product had never re...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
My order number 10528419747, placed on September 20, 2025, was delivered with the delivery code 9771701618, but the item arrived defective. I have contacted the seller, and a replacement package has been prepared. However, during the order process, my phone number was entered incorrectly as 05433083...
Although I was at home, my order from Trendyol (order number 10386298718) was not delivered by PTT Kargo, and the system falsely marked it as “Recipient not at home.” No one rang my doorbell or called me. This situation causes both a loss of time and unnecessary frustration. I urgently needed the pr...
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