I Still Have Not Received My Refund After Returning Wrong Trendyol Item

Shankar
Trendyol
August 13, 2025 8:08 PM56

Dear Trendyol Support, I received the wrong item for my order. I have returned and requested a refund, but I have not received any update. In addition, your customer support is not responding. I have tried the Trendyol chat support multiple times, but it never connects, even after waiting for 30 minutes. Overall, my experience has been very disappointing. Please resolve this issue urgently and confirm when I will receive my refund. Order details Delivery Number 9650315871

Shankar
August 14, 2025 4:04 PM

No update yet. This will be my last order with trendyol and I'll reach out to highest level due to lack of support available from support team.

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