I hold a Mada card issued by Al Ahli, and on 31 of this month at around 1:30, a Tracelo online purchase transaction was carried out on my card that I do not recognize at all. The transaction was deducted from my account even though I did not make or authorize this payment. The last four digits of my card number are 1808. Until now I have not taken any action regarding this transaction, but I am very concerned that an unknown payment has been made using my card information without my knowledge. I request that this transaction be urgently reviewed and that the deducted amount be refunded to my account, and I would like the necessary measures to be taken to protect my card and prevent similar unauthorized transactions in the future.
I’m facing the exact same issue many others have reported with Tracelo. I only visited their website once—I didn’t sign up for anything, didn’t approve any payment, and didn’t even download or use their app. Despite that, the very next day, ₺988 was withdrawn from my bank account without my knowledg...
For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I rarely use, I only noticed when a payment delay occurred. I have never authorized these transactions, and I consider this an unauthorized withdrawal from my account. I have already...
Between November 16, 2024 and April 16, 2025, a total of ₺5,694 was withdrawn from my Garanti Bank account through Tracelo.com without my knowledge or consent. Each withdrawal occurred on the 16th of the month. I never received any notification, invoice, confirmation email, or approval request rega...
I’ve just discovered two unauthorized withdrawals from my account by a company called Tracelo—₺3,000 previously and now another ₺950. I did not approve or initiate these transactions. They happened completely without my knowledge or consent. I have no idea how Tracelo got access to my payment infor...
I have never used the Tracelo app, yet ₺949 was deducted from my account without my permission. How is this even possible? I had never heard of this app before, and suddenly, I see a large unauthorized charge on my card. I demand an immediate refund! No company should be able to withdraw money from...
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