Tracelo Took ₺1941.98 From My Account Without Consent—I Want a Full Refund Now

I just discovered that Tracelo has withdrawn ₺1941.98 from my bank account without my knowledge or consent, and I’m furious. I have never downloaded or used this app, nor have I subscribed to any of its services. So how is it even possible that this kind of money was taken from me?

There was no notification, no confirmation, no warning—just money gone from my account. I only realized it after checking my transaction history. This is completely unauthorized and feels like a scam. I never agreed to anything, and I demand to know how Tracelo accessed my financial details.

I want a full and immediate refund of the ₺1941.98 that was wrongfully taken. If this issue is not resolved right away, I will file a criminal complaint with the prosecutor's office. Tracelo, you need to fix this now—I won’t stay silent about this kind of abuse.