I encountered a technical issue in the Top Eleven Penalty Event. Even though my player role was selected, the game did not recognize my selection, preventing me from completing the event.
For the past three days, I have been reporting this issue through the in-game support system. The only response I received was a request for a screenshot, which I provided multiple times. However, after that, they completely ignored my messages.
Now that the event has ended, I can no longer claim the player I rightfully earned after spending so much time. As a 14-year veteran of the game who has spent money on Top Eleven, I am beyond frustrated. I refuse to spend another dime unless this is resolved immediately!
I've been completing token tasks in Top Eleven, but lately, it's become an endless hassle. Even after finishing the required offers, I don’t receive any rewards. When I contact support, they ask for proof, such as screenshots, which I provide—only for my requests to be rejected. It’s disappointing a...
For the past week, I’ve been unable to watch videos in Top Eleven to earn rewards. Five days ago, the video feature disappeared entirely from my account. When I try to access the daily video rewards section, I keep getting the error message: "Wait, we are still loading the ad." I’ve attached a scre...
Since 9 PM last night, I haven’t been able to access the Kingdom Qualifier event in Top Eleven. I’ve tried everything, including updating the app and restarting it, but the event still doesn’t appear for me. This issue is preventing me from progressing in the game, while other events are working jus...
Thanks to Konami’s broken game system, I was unfairly denied a reward I had been waiting an entire day to claim. When I tried to access the site to collect my prize, I kept getting error messages. And now? The event is over — and the reward is gone. I put in years of effort into this game, and becau...
I paid ₺199 for the Premium upgrade in Top Eleven, expecting immediate access to the exclusive features it promises. But after completing the payment, absolutely nothing changed in my account—none of the Premium benefits were unlocked. I waited, refreshed the app, and even logged in again, but still...
Comments