Thanks to Konami’s broken game system, I was unfairly denied a reward I had been waiting an entire day to claim. When I tried to access the site to collect my prize, I kept getting error messages. And now? The event is over — and the reward is gone. I put in years of effort into this game, and because of a technical fault on your end, that effort went completely unrewarded.
This isn’t just my issue — many other players experienced the same exact problem. We all followed the rules, we all earned our prizes, and Konami failed us. You can’t run an event and then lock players out due to server errors, only to turn around and say “too late” when they finally get access.
Konami, I’m deeply disappointed and angry. You owe me and every other affected player our rightful rewards or appropriate compensation. We’re not just numbers — we’ve invested time, energy, and in many cases, money (₺). Fix this now and stop punishing your most loyal players for your own system failures.
I’ve invested significant time and effort into the Konami game, but for the past few days, I’ve been unable to enter PVP matches due to persistent high server error messages. Every attempt ends with the same frustrating result: I’m kicked out before the match even loads. This isn’t just a minor inc...
I'm having trouble accessing my Konami account, and it's really getting on my nerves! My account's data transfer right had expired, and Konami promised to reset it this month, but unfortunately, they failed to do so. I'm having trouble accessing my account despite having the correct login details, a...
I requested a refund through Konami, but I still haven’t received my money — and now my account is showing a negative balance. This is completely unfair. Not only is the refund missing, but I’ve also been left in the red with no explanation. I shouldn’t have to chase down my own money or deal with a...
I was about to make a trade with someone in PES Mobile, and during the process, my account was stolen. I’ve reached out for support, but I still haven’t received any help from Konami, and my account has not been returned. This wasn’t just any account—it was a high-level account I spent a lot of time...
My Konami ID, which I use to play eFootball, was suddenly locked by the system without any warning or explanation. When I try to log in, I get a message saying, “Your Konami ID has been locked,” and I’m completely unable to access my account. I am absolutely sure I entered the correct password. Even...
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