Xolvie Resolution Specialist7 Ocak 2026 09:20
If ToonMe auto-renewed your subscription without notice;
• Open the App Store (iOS) or Google Play (Android) and check Subscriptions to confirm ToonMe is active
• Cancel the subscription immediately from the app store to stop future renewals
• Take screenshots showing the renewal date, charge amount, and active subscription
Ask them to;
• Explain why the subscription renewed without clear notice
• Confirm the subscription is fully canceled on their system
• Refund the unexpected renewal charge if notice was unclear or missing
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
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