I recently purchased a new subscription package from Tod TV and installed the Tod app on my smart TV. However, I’ve been completely unable to verify my device because the SMS verification code never arrives. I tried multiple times, waited patiently, and even restarted the app and device several times—but no message ever reached my phone.
This issue directly caused me to miss a live broadcast that I specifically subscribed for. It's incredibly frustrating to pay for a service and not be able to use it when it matters most.
I expect Tod TV to immediately resolve this SMS delivery issue and provide an alternative way to verify devices. If this is not resolved quickly, I will be forced to reconsider my subscription and request a refund.
After purchasing a new Smart TV, I downloaded the TOD TV app and attempted to log in with my existing mobile subscription. Even though the login was successful, none of the content loads on the TV—no live streams, no replays, nothing at all. It’s incredibly frustrating to pay for a service and then ...
I keep getting an error message on Tod TV when trying to update my phone number. Every time I enter the SMS verification code, it says, "This phone number is already in use." I contacted customer service, but I can only reach an AI system with no real support. When I called Digiturk customer service...
I have a Tod subscription, but I can’t watch anything on my Samsung Smart TV. Every time I try to play content, it says, "Your subscription does not include this." The same issue occurs on other devices like my Mac. On top of that, there is no proper customer service—no live support, no help whatsoe...
I subscribed to TOD TV, but I keep receiving an error stating that the broadcast rights are not available in my country, even though I am trying to access it within the country. They had no issues taking my money, yet the service is completely unreliable. When I connect my TV using a QR code, the s...
Today, I started a ₺279 subscription through the Tod TV mobile app, but instead of ₺279, a total of ₺2,232 was charged to my card. Although I want to cancel the subscription, I am facing issues both with this incorrect, excessively high charge and with the cancellation process itself. While trying t...
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