I keep getting an error message on Tod TV when trying to update my phone number. Every time I enter the SMS verification code, it says, "This phone number is already in use." I contacted customer service, but I can only reach an AI system with no real support. When I called Digiturk customer service, they told me they couldn’t assist with Tod TV issues and dismissed me. I am extremely frustrated as I’m not getting the service I paid for. This lack of proper support is unacceptable. I demand a solution to this issue immediately so I can use my subscription as intended.
Today, I switched to a new number through Turkcell, but when I tried to add this new number to my TikTok account, I received an error message stating, “This number is already in use.” Although I can access my TikTok account with this number, I am unable to remove or update the phone number associate...
I purchased the Full Package through the Tod TV website, but even though my package is active, I have not been able to use the service for four hours. I keep receiving a notification that I need to register my phone, but when I try to complete the registration, I get an error message saying, “Phone ...
I recently purchased a new subscription package from Tod TV and installed the Tod app on my smart TV. However, I’ve been completely unable to verify my device because the SMS verification code never arrives. I tried multiple times, waited patiently, and even restarted the app and device several time...
I wanted to sign up for Tod TV, but there were errors in the system; it kept saying that the payment couldn’t be processed. Later, I noticed that the fees for two different packages were charged to my credit card at the same time. What’s worse is that I can’t reach customer service at all. The numbe...
I am very disappointed with the service from Digiturk TOD. I bought the TOD Fan Package and it's been great for watching on my mobile phone and computer. However, I've been experiencing some significant difficulties with my Xiaomi Android Box 2nd Generation. Whenever I attempt to utilize the TOD Tur...
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