I want to file a complaint about a service called “timo club”, which I activated after being redirected from an app to a web page called Webplay.
I made a payment once using my bank account details on that page, and since then I have been trying to delete or cancel this “timo club” service.
Whenever I attempt to cancel it, the system asks me for an ID. I enter my ID correctly, but the page does not accept it and does not allow me to complete the cancellation process.
Because of this issue, I am unable to deactivate the service, and I am very concerned about what may happen with my bank information and possible future charges connected to this subscription.
My clear request is the complete removal and cancellation of the “timo club” service and any related account or subscription, because I no longer want to have any connection with this application or service.
I also request written confirmation that my bank details will not be used for any future payments or unauthorized charges.
I want to delete my account on the Timo Club app, but the process is asking for an identity document. I’m concerned about the security of my personal data and do not wish to share my ID. I’ve tried contacting Timo Club customer service about this, but I haven’t received any response for a week. I wa...
I log into the Timo Club app using my Google account, but when I try to close my account, I constantly receive a “Wrong ID” error, and the process never completes. Even though I enter my email address and registered phone number correctly, the issue persists, and I’m unable to delete my account. Ad...
I deleted the Timo Club app about a month ago and never purchased any membership packages. However, for the past month and a half, my İş Bankası account has been charged ₺96 every week on different days. These withdrawals have continued even after deleting the app. I had only verified my phone numbe...
I would like to cancel my subscription and close my account on the Timo app. I use the service on my iPhone, and even though I followed all the necessary steps to end my subscription, I haven’t been successful. Moreover, subscription fees are still being charged from my account. I contacted custome...
My account registered with the email address Id***********@gmail.com on the Timo Club application was banned approximately 1–2 weeks ago without any explanation or stated reason. I did not engage in any activity that violated the platform’s rules, and I never received any notification about the ban,...
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