On February 3, 2026, I attempted to withdraw money from Timo Club. I submitted two separate withdrawal requests—first for $21 and then for $11. Although the transactions initially appeared to be processed, the amounts were returned to my account twice during the first attempts. When I tried again later, the transaction was approved, but the $11 was never deposited into my account, and the points used for the withdrawal were not returned to my balance either.
When I contacted Timo Club customer service about the issue, I only received a general response saying “transactions cannot be processed at the moment.” No concrete solution was provided. As a result, I have neither received my money nor recovered my points.
I request that the approved $11 withdrawal that never reached my account be paid to me in full, and that the points lost during this transaction be restored to my account.
On February 11 and February 12, 2026, I made four withdrawal transactions totaling $34 through the Timo Clup app. Despite this, I have not received the payment, and there has also been no refund in diamonds within the application. I am using the app with user ID 162339167384. Regarding this issue, ...
I am registered on Timo Club with the user ID 168728150130, and my name appears in the app as Betül. On January 30, I submitted a withdrawal request for $106 through the application. However, eight days have passed and the money has still not been deposited into my account. On February 6, my diamon...
I converted the diamonds I earned in the Timo Club app into a withdrawal, but the payment of about $2 has not been deposited into my account for several days. I completed the transaction on the 5th of the month, but even though two days have passed, the payment still has not been made. My account I...
I am an active user of the Timo Club platform and normally earn good income from it. If the payment had been credited on time, I would have had the opportunity to turn 40,000 Cois into approximately 300,000 Cois, but because of this 14-day delay, I have suffered a significant loss. On January 31 at...
On November 7, 2025, at 18:17, I initiated a withdrawal in the Timo mobile app from the diamond withdrawal section for $58. However, because my last name is short, the app did not accept the withdrawal form, so I had to enter “Busenur Nurin” instead. After completing the withdrawal, I received confi...
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