I converted the diamonds I earned in the Timo Club app into a withdrawal, but the payment of about $2 has not been deposited into my account for several days. I completed the transaction on the 5th of the month, but even though two days have passed, the payment still has not been made.
My account ID is 161287056010. Even though the transaction appears completed in the app, no amount has been transferred to my bank account. When I contacted the support team, they simply told me to wait, but despite waiting for two days, neither the payment has been sent nor have my diamonds been refunded.
I request that the payment corresponding to the diamonds I earned be deposited into my account as soon as possible, or that the transaction be canceled and my diamonds be returned to my account balance.
On February 11 and February 12, 2026, I made four withdrawal transactions totaling $34 through the Timo Clup app. Despite this, I have not received the payment, and there has also been no refund in diamonds within the application. I am using the app with user ID 162339167384. Regarding this issue, ...
On November 7, 2025, at 18:17, I initiated a withdrawal in the Timo mobile app from the diamond withdrawal section for $58. However, because my last name is short, the app did not accept the withdrawal form, so I had to enter “Busenur Nurin” instead. After completing the withdrawal, I received confi...
I want a refund because the Timo Club app has misled me. In this app, users can buy gold using real money, but after I made a purchase, the gold was never delivered to my account. The app took my money and gave me nothing in return. This situation has caused me financial loss and frustration, and I...
Through the Timo Club app, I made three different top-up transactions from my Ziraat Bank account: 180 TL (transaction no: f19572), 45 TL (transaction no: f19750), and 21 TL (transaction no: f31541). However, none of these amounts were added to my account balance. I made the transactions on November...
I am an active user of the Timo Club platform and normally earn good income from it. If the payment had been credited on time, I would have had the opportunity to turn 40,000 Cois into approximately 300,000 Cois, but because of this 14-day delay, I have suffered a significant loss. On January 31 at...
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