I am registered on Timo Club with the user ID 168728150130, and my name appears in the app as Betül. On January 30, I submitted a withdrawal request for $106 through the application. However, eight days have passed and the money has still not been deposited into my account.
On February 6, my diamonds were returned within the app. After that, I tried requesting a bank transfer instead, but two more days have passed and the money still has not been transferred. Both my initial withdrawal request and the later bank transfer request remain unresolved.
When I contacted the in-app assistant customer support, I did not receive any clear explanation. It feels like I am simply being delayed. They do not provide a clear timeline and do not explain why my transactions have not been completed.
I request that the $106 owed to me be immediately transferred to my bank account and that a detailed explanation be provided regarding these unresolved transactions.
I converted the diamonds I earned in the Timo Club app into a withdrawal, but the payment of about $2 has not been deposited into my account for several days. I completed the transaction on the 5th of the month, but even though two days have passed, the payment still has not been made. My account I...
On February 11 and February 12, 2026, I made four withdrawal transactions totaling $34 through the Timo Clup app. Despite this, I have not received the payment, and there has also been no refund in diamonds within the application. I am using the app with user ID 162339167384. Regarding this issue, ...
On February 3, 2026, I attempted to withdraw money from Timo Club. I submitted two separate withdrawal requests—first for $21 and then for $11. Although the transactions initially appeared to be processed, the amounts were returned to my account twice during the first attempts. When I tried again la...
On November 7, 2025, at 18:17, I initiated a withdrawal in the Timo mobile app from the diamond withdrawal section for $58. However, because my last name is short, the app did not accept the withdrawal form, so I had to enter “Busenur Nurin” instead. After completing the withdrawal, I received confi...
I deleted the Timo Club app about a month ago and never purchased any membership packages. However, for the past month and a half, my İş Bankası account has been charged ₺96 every week on different days. These withdrawals have continued even after deleting the app. I had only verified my phone numbe...
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