I purchased digital content on TikTok through Apple, and although the payment was processed and the money (₺) was taken from my account, I never received what I paid for. Right after the transaction, an error message popped up saying there was a problem. Then the screen repeatedly showed “Payment Cancelled,” but the money was still deducted—not once, but twice due to a system glitch. I was charged twice for the same content I never got. I immediately contacted support and requested a refund, but no one helped. All I keep getting is the same generic response, with zero resolution. This is completely unacceptable. Apple and TikTok must take responsibility, fix the error, and refund the total amount I paid immediately.
On July 14, I requested a payment of approximately ₺45,000 from my TikTok account earnings. During the withdrawal process, I mistakenly entered my local currency (₺) bank account instead of a USD account, which I later learned was required. TikTok marked the transaction as "paid," but the funds nev...
I’m extremely disappointed with TikTok’s promotion service. I paid to promote my content, but the promotion never actually ran. Every time I check the status, it just shows “Paying” on the screen—nothing moves forward. I’ve tried multiple times, and it’s the same issue every single time. What’s wor...
I work with artists and recently withdrew my earnings from TikTok, but the money still hasn’t arrived in my bank account—even though the system says it was “sent.” It’s been days, and every time I check, it just says “processing” or blames the delay on the bank. This is incredibly frustrating. I rel...
I attempted to pay ₺1044 to promote one of my videos on TikTok. After approving the payment, I received an error message stating that the transaction had failed. However, upon checking my account, I saw that the ₺1044 had been deducted from my card. This issue needs to be resolved immediately. Eith...
Around 20 days ago, I purchased over ₺2000 worth of TikTok coins through the TikTok app on my Android phone, paying with my credit card. The transaction showed as successful, and the payment was deducted from my account. However, the coins never appeared in my TikTok account (username: serhat_Raman)...
Comments