On July 14, I requested a payment of approximately ₺45,000 from my TikTok account earnings. During the withdrawal process, I mistakenly entered my local currency (₺) bank account instead of a USD account, which I later learned was required.
TikTok marked the transaction as "paid," but the funds never arrived in my bank account—nor do they appear in my TikTok balance anymore. It’s like the money vanished into thin air.
Since then, I’ve contacted TikTok support nearly 30 times, only to receive vague “we’re investigating” responses. Eventually, they told me, “sorry, we can’t help.” No one has offered a solution, a refund, or even a clear explanation.
This is a significant amount of money. I’m demanding a full investigation and that my funds be transferred correctly and immediately to my account.
I work with artists and recently withdrew my earnings from TikTok, but the money still hasn’t arrived in my bank account—even though the system says it was “sent.” It’s been days, and every time I check, it just says “processing” or blames the delay on the bank. This is incredibly frustrating. I rel...
Around 20 days ago, I purchased over ₺2000 worth of TikTok coins through the TikTok app on my Android phone, paying with my credit card. The transaction showed as successful, and the payment was deducted from my account. However, the coins never appeared in my TikTok account (username: serhat_Raman)...
I attempted to pay ₺1044 to promote one of my videos on TikTok. After approving the payment, I received an error message stating that the transaction had failed. However, upon checking my account, I saw that the ₺1044 had been deducted from my card. This issue needs to be resolved immediately. Eith...
I submitted my identification documents to TikTok for verification, but they were not approved. Despite contacting TikTok support multiple times, I have not received any response or assistance. My account currently has ₺1000, but I am unable to withdraw or convert it to coins because of this unresol...
On November 17, 2025, I received a notification stating that a total of 3,031 TL worth of transactions had been made through TikTok using my Yapı Kredi bank card. These transactions were carried out completely without my knowledge, consent, or authorization. As soon as I noticed the issue, I contac...
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