Approximately ten days ago, I purchased a Tesla Model Y, reserving it under my company's name. Unfortunately, due to unforeseen circumstances, the order had to be canceled, and I had to ask for a refund of the deposit. Interestingly, Tesla informed me that a deposit refund was not possible. Even though the order was canceled, the deposit has not been refunded, and there has been no communication regarding the cancellation or the lack of refund.
I'm angry because I can't make a new order, and I'm disappointed by the poor customer service. Given these concerns, I have decided to pursue legal action.
I am a customer who made a purchase with the code RN118865196 for a Tesla Model Y. I am writing to express my frustration and disappointment with the situation. I canceled my order, but my deposit has not been refunded. Upon placing my order, I made the decision to cancel it due to certain reasons....
I canceled my Tesla Model Y order online on August 5, 2025, but the ₺140,000 deposit taken from me has still not been refunded, which is extremely dis...
I placed an order for a Tesla vehicle online and paid a ₺50,000 deposit. To complete the purchase, I applied for a loan through Yapı Kredi, the bank Tesla partners with. Unfortunately, my loan application was rejected, and I am now unable to proceed with the purchase. Despite this, Tesla has refuse...
In November 2024, I applied for a loan through Tesla Türkiye to purchase a Tesla Model Y under my company’s name. As part of the process, a deposit of ₺50,000 was charged to my credit card. The Tesla representative assured me that I could finance 100% of the vehicle's cost, which was ₺1,890,000. Bas...
I placed an order for a Model Y through Tesla Turkey with the order code RN118925138. Afterward, I decided to cancel the order and asked for a refund of the deposit. I was taken aback when Tesla responded by sending an invoice that seemed unfair and inappropriate, claiming it was for an order proces...
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