I booked a Tesla service appointment well in advance, only to have it suddenly canceled due to a technical error on their end. What’s worse is that they didn’t even offer to reschedule it for a later date. No explanation, no apology—just a canceled appointment and zero support in resolving the issue.
This level of service is completely unacceptable from a company as large and respected as Tesla. If this is how things are before the sale or during basic service scheduling, I can only imagine how frustrating it must be after a purchase when serious issues arise.
I’m incredibly disappointed and now very skeptical about trusting Tesla going forward. A brand that prides itself on innovation and customer experience should be far more organized and accommodating. I expected better from Tesla and demand that they offer me a new appointment without delay and take full responsibility for the inconvenience they’ve caused.
Tesla’s service scheduling is completely unreliable! Appointments are never honored, and I have no idea when or if a technician will actually show up. They are always overbooked and fail to stick to the scheduled times, making the whole process incredibly frustrating. It seems like there aren’t enou...
One of my Tesla’s tires has a cut and clearly needs to be changed. I have a spare tire ready to go, and I know that due to the battery pack underneath, the car requires special care while lifting to avoid potential damage. So, I did the responsible thing and called Tesla Service for assistance. I e...
I am deeply disappointed by a series of issues I've encountered with my Tesla vehicle. Firstly, I’ve faced serious charging problems, including the battery failing to provide the expected range and the charging speed being extremely slow. Additionally, the navigation system frequently offers incorre...
As a Tesla customer, I've encountered significant difficulties in reaching their customer service, which has left me feeling frustrated and disappointed. Despite numerous attempts to contact them at various times of the day, including early mornings and late evenings, I've been consistently met with...
Tesla gave me the worst customer experience I’ve ever had—and kept my ₺50,000 for absolutely nothing. On Sunday, January 5th, I visited the Tesla Experience Center in Ümraniye for a test drive. I was excited and paid a ₺50,000 deposit to reserve a car. But the problems started immediately. Despite r...
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