Tesla’s service scheduling is completely unreliable! Appointments are never honored, and I have no idea when or if a technician will actually show up. They are always overbooked and fail to stick to the scheduled times, making the whole process incredibly frustrating. It seems like there aren’t enough technicians to handle the demand. I live in France as well and own a Tesla there, but I’ve never experienced such disorganization with their service. This situation is unacceptable, and I don’t know what else to do—I’m stuck waiting indefinitely with no solution. Tesla, if you offer service appointments, then respect them! Fix your scheduling system, hire more technicians, and provide customers with the reliable support they paid for!
I booked a Tesla service appointment well in advance, only to have it suddenly canceled due to a technical error on their end. What’s worse is that they didn’t even offer to reschedule it for a later date. No explanation, no apology—just a canceled appointment and zero support in resolving the issue...
As a Tesla customer, I've encountered significant difficulties in reaching their customer service, which has left me feeling frustrated and disappointed. Despite numerous attempts to contact them at various times of the day, including early mornings and late evenings, I've been consistently met with...
My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...
My experience with Tesla's service in Turkey has been deeply disappointing. Following damage to my Tesla's bumper, I was directed to Bursa Inallar Ovaakça Service by Tesla. Despite being a certified service center, they delayed placing the order for damaged parts for 2-3 weeks, citing high workload....
We cannot reach anyone at Tesla. Did we make a mistake by buying a Tesla? For the past two months, I have been trying every single day to contact someone regarding a question about my vehicle, but there is no one to speak to. I waited on the line for a minimum of 45 minutes and up to 96 minutes, yet...
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