As a Tesla customer, I've encountered significant difficulties in reaching their customer service, which has left me feeling frustrated and disappointed. Despite numerous attempts to contact them at various times of the day, including early mornings and late evenings, I've been consistently met with automated messages about high call volumes. Unfortunately, I've never been connected to an actual customer service agent.
My primary goal is to cancel my vehicle order, but the lack of communication channels has made this seemingly simple task incredibly challenging. To add to my frustration, I've discovered that there's no option to submit a request or leave feedback on either their mobile application or website.
We cannot reach anyone at Tesla. Did we make a mistake by buying a Tesla? For the past two months, I have been trying every single day to contact someone regarding a question about my vehicle, but there is no one to speak to. I waited on the line for a minimum of 45 minutes and up to 96 minutes, yet...
I've been patiently waiting for two days now, eagerly anticipating a response from Tesla regarding their recommendations for winter tires for my beloved Model Y. The sales representative I've been working with pointed me in the direction of the service center. I've reached out to the service center ...
I am deeply disappointed by a series of issues I've encountered with my Tesla vehicle. Firstly, I’ve faced serious charging problems, including the battery failing to provide the expected range and the charging speed being extremely slow. Additionally, the navigation system frequently offers incorre...
I’m writing to warn potential Tesla buyers about my experience. It all started with a test drive, followed by constant calls every two days asking if I planned to buy the car. I appreciated the attention and decided to proceed, even paying the deposit on 02/08/2024. At that point, I was told deliver...
I booked a Tesla service appointment well in advance, only to have it suddenly canceled due to a technical error on their end. What’s worse is that they didn’t even offer to reschedule it for a later date. No explanation, no apology—just a canceled appointment and zero support in resolving the issue...
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