One of my Tesla’s tires has a cut and clearly needs to be changed. I have a spare tire ready to go, and I know that due to the battery pack underneath, the car requires special care while lifting to avoid potential damage. So, I did the responsible thing and called Tesla Service for assistance.
I explained that it's not safe to drive, that I already have a compatible spare, and that I’m willing to pay whatever it costs—I just wanted the tire replaced professionally. But the response I got was completely unacceptable: “We won’t install your spare. If you want us to help, you need to buy a tire from us and book a service appointment.”
Are you serious, Tesla? I’m not asking for free help—I’m asking for basic service on a safety-critical issue. You sell vehicles that require special handling and then refuse to support owners unless they buy your products?
I've been patiently waiting for two days now, eagerly anticipating a response from Tesla regarding their recommendations for winter tires for my beloved Model Y. The sales representative I've been working with pointed me in the direction of the service center. I've reached out to the service center ...
I booked a Tesla service appointment well in advance, only to have it suddenly canceled due to a technical error on their end. What’s worse is that they didn’t even offer to reschedule it for a later date. No explanation, no apology—just a canceled appointment and zero support in resolving the issue...
My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...
I bought a brand-new Tesla SR, but the plate area came drilled—clearly done by the person who installed the plate. I immediately reported the issue to Tesla service with photo evidence, expecting them to take responsibility. Instead, they sent me an invoice, asking me to pay for the repair! How is t...
I was recently involved in an accident while driving my Tesla, and shockingly, the airbags didn’t deploy. This is a major safety failure, and I immediately reported the issue. However, despite the seriousness of the situation, Tesla showed zero urgency or concern in addressing it. To make matters w...
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