Getir Order Cancelled And Refund Denied
About half an hour ago I placed a GetirYemek order from Beysos to be delivered to Muğla Menteşe. After creating the order I changed the delivery address in the application and the assistant informed me that the address change was approved. However, despite this confirmation, the address in the system was not actually updated and my order went to the wrong address, so I could not receive my food. Afterwards, the order was cancelled and I was informed that a refund would not be made, although I never received the order and the problem arose from the failure of the address change in the application. I find it unfair that I am being charged for a service that was not provided to me. I request that the full amount I paid for this order, which I could not receive due to the application error and incorrect address processing, be refunded to my account as soon as possible.
