I ordered several items from Temu two months before July and returned three of them. Since February 21, I’ve been waiting for my refund, and still—nothing has been credited to my account. It’s been nearly two months, and all I keep hearing from support is the same excuse.
I’ve spoken to five different representatives already. Despite all my efforts, they only issue me store credit instead of returning my actual money. They tell me I can use the credit if I order again online—but I don’t want store credit. I want the ₺ refund I’m rightfully owed. I don’t even have money to place another order!
I’m still complaining, and I’ll keep fighting until I get my refund. Temu, stop stalling and return the money to my account now. Enough of this nonsense.
I made a purchase on Temu but canceled it within two minutes. My ₺1682 refund never reached my account, even though I canceled almost immediately. Additionally, I have been waiting for a ₺335 refund since February 10, and that still hasn’t been processed either. This delay is completely unacceptabl...
I added some items to my cart on the Temu app, just to browse—I had no intention of ordering right away. But I accidentally confirmed the purchase. I immediately canceled the order within seconds, and the payment hadn’t even been fully processed through my bank yet. Despite the instant cancellation,...
On March 16, I placed an order for 4 items on Temu. However, I immediately changed my mind and requested a return the same day. I waited patiently for 15 days, hoping the refund would be processed. During that time, I contacted Temu customer service multiple times. They claimed the refund was alread...
On August 7, 2025, I initiated a return request through the Temu app. The total amount of ₺1,986.74 should have been refunded to my credit card, yet to this day, the refund has not been processed. When I contacted Temu customer service, they redirected me to my bank, saying the issue was on their s...
I placed an order on Temu but canceled it within just 5 minutes. It’s now been over two months, and I still haven’t received my refund. I contact customer service nearly every day, and all I get are repetitive, copy-paste responses like “We’ve created a case for you” or “Please wait.” But nothing ev...
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