I placed an order on Temu with the order number 6121225950028 / PO-098-03526658391671138. Temu informed me by SMS that my parcel would be delivered today, so I stayed at home and waited for the delivery. Despite this, the status was later updated as if the receiver was not at home. This information is not true, because I was at home all day specifically to receive this parcel, and no one rang the bell or tried to contact me. I request that my parcel be delivered to my address immediately and that Temu ensure the courier correctly attempts delivery, instead of marking it as “receiver not at home” when I am actually available.
I placed an order with Temu on April 29, 2025—order number PO-203-18366452874791230. As of today, I still haven’t received the item. Since May 2, the shipment tracking has shown no updates at all—zero movement. It’s like the package doesn’t even exist. Temu hasn’t provided any explanation, and the o...
I recently received a message stating, “We could not deliver your package as no one was available at your address. You can pick it up within 3 business days by 17:00 on weekdays and 14:00 on Saturdays.” The tracking number is 265158050853, and the order number is bg-24102650d4dg5yq1. My issue is th...
I placed an order with the number PO-203-16254830103590280 on March 6, 2025 at 19:58 through Temu. Just 1 minute after placing the order, I submitted a return request. As of today, 76 days have passed. This means 46 days have passed beyond Temu’s promise of a “refund within 30 days.” Temu has not fu...
I placed an order on Temu for a pair of wireless/Bluetooth earbuds costing $7. The item was shipped via Aras Kargo, and on November 26, 2025, at 3:06 p.m., the tracking update claimed that delivery was attempted but I was “not at the address,” so the package was taken back. However, I was at home at...
Hello, I ordered a package from Temu, but it was never delivered to me personally. I didn’t receive it, and no one contacted me directly. When I called customer service, they told me it was marked as “delivered to T.R.”—a name I don’t recognize. Who is this person? And why was my package handed over...
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