Temu Hatrick Gift Game Not Advancing Even After Completing Tasks

On December 1, between 10:00 and 11:00 a.m., I started playing the Hatrick gift game on the Temu app. Inside the game, it stated that I could receive a total of six free gifts by sharing the app with my friends. Everything progressed normally at first, but after reaching a certain level, the in-game progress became completely stuck and the level stopped increasing.

Even though I shared the game and completed the required tasks, my progress froze, preventing me from receiving the promised gifts. This situation has made me feel misled and has wasted my time, leaving me feeling inconvenienced. If needed to investigate the issue, my Temu account email is: yi*[email protected]
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My request from Temu is that this issue in the Hatrick gift game be reviewed, that the point where the progress froze be fixed, and that the gifts I was promised be added to my account—or that the game be adjusted to function fairly.