5
Başak is very satisfied with the result
Resolved

Fully Rusted Teka DW605S Dishwasher

profile
Başak
August 29, 2023 8:57 am
26
Başak's Thank You Message
“Thank you for your interest. My issue was monitored and resolved within about a week.”

I have a Teka dishwasher, model DW 605S, at home. The baskets are all rusty and the places where you put plates are starting to break. We didn't realize there was rust on the baskets because they were colored. It wasn't until the lower basket broke that we noticed the problem. Now, we can't use it at all. The top basket also began to rust at the corners. I don't get why they don't use non-corrosive metal for dishwashers, even though they're designed to come into contact with water. The prices for replacing these parts are higher than the cost of the machine itself. In this situation, when there's no mistake on the user's part and the main function is affected, I really don't get why the user has to bear the cost. When you buy machines, you usually focus on the quality and durability of the Teka brand. However, it's disappointing that the machine stops working after only 4-5 years. It would be awesome if they could fix this problem when you're buying something. I'd rather spend a bit extra on a product from a brand that lasts longer than buying a Teka product that doesn't last very long. It's so weird that things that are always in water don't resist rust. Teka needs to quickly find a solution to this problem and give compensation.

August 29, 2023 9:30 am (33 minutes after complaint)
Başak
Başak
September 05, 2023 4:21 pm

Thank you for your interest. My issue was monitored and resolved within about a week.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

5
Orçun is very satisfied with the result
Resolved

Teka Dishwasher Rusting, High Cost Of Replacement Basket

profile
Orçun
November 22, 2023 12:58 am
63
"Good day, thank you for the quick response, but you mentioned both that you will be in touch and that we should get in touch. Will you call us? Or should we call you?"
5
Neşe is very satisfied with the result
Resolved

Teka DW 605S VR01 Dishwasher: Widespread Rust Issue

profile
Neşe
October 30, 2023 10:26 pm
83
"Thank you very much for your communication process that lasted 4 days, your diligent search for solutions, and your feedback during the mentioned processes. It made me very happy to see that you are always there for your customer."
Teka DW 605S VR01 Dishwasher: Widespread Rust Issue
Teka DW 605S VR01 Dishwasher: Widespread Rust Issue
Teka DW 605S VR01 Dishwasher: Widespread Rust Issue
Teka DW 605S VR01 Dishwasher: Widespread Rust Issue
+1
5
Yeliz is very satisfied with the result
Resolved

My Teka Dishwasher Racks Are Rusting After Just a Few Years

profile
Yeliz
November 10, 2025 7:08 pm
28
"You are telling me that you can offer a solution by charging a fee for an exchange. This rust is not due to customer use, it is a manufacturing defect of your brand. It doesn't matter, don't replace it, I'll buy a new machine, but I won't let anyone buy this brand. As seen in the pictures, you are putting my family's health at risk."
My Teka Dishwasher Racks Are Rusting After Just a Few Years
My Teka Dishwasher Racks Are Rusting After Just a Few Years
My Teka Dishwasher Racks Are Rusting After Just a Few Years
My Teka Dishwasher Racks Are Rusting After Just a Few Years
+1
3
Serdar found the result inadequate

My Franke Dishwasher Basket Corroded

profile
Serdar
September 19, 2023 3:12 pm
18
Report a Similar Issue