TEB Bank Made It Impossible for Me To Access My Account or Get Help
TEB bank is unbelievable—customer service that provides no assistance and offers no access to information, a security system that does everything it can to prevent customers from conducting any banking transactions, and branch staff who are completely unaware of how their own bank operates. Trapped within this triangle are regretful customers. This is the summary of TEB Bank: all show, no service. Stay away!
You never respond, I've been a customer for 1 month and you've driven me away. What is it to constantly call a 75-year-old woman to the branch!? There's no money in my account, and you lock my password!? I'm trying to make a commitment, and you treat it as a suspicious transaction!? Your branches are empty, what kind of banking service is this, what is your purpose? Instead of investing in the interior design of branches, spend money and hire staff who know banking. What good is it to invest in technology you can't use, you can't even solve a password problem over the phone, what is that technology for! Even the most cumbersome state banks don't call you to the branch for something like this, with this mindset you'll lose many more customers to other banks. Keep responding with automated messages, bravo!
