TEB bank is unbelievable—customer service that provides no assistance and offers no access to information, a security system that does everything it can to prevent customers from conducting any banking transactions, and branch staff who are completely unaware of how their own bank operates. Trapped within this triangle are regretful customers. This is the summary of TEB Bank: all show, no service. Stay away!
I’ve decided to close my account with TEB Bank because their customer service hasn’t been helpful. Whenever I call for help, it seems like I always get the same response: I have to go to a branch because they can't assist me over the phone. It's really annoying that I have to go in person for even t...
As a public official, my institution reached an agreement with TEB Bank. My account was restricted after installing and activating the mobile app, despite the fact that I entered the proper password. Despite multiple contacts to customer service, no action was taken. When I communicated with the tea...
TEB Bank's claim of offering zero-interest loans for new customers is deceptive and disappointing. I dedicated hours to the application process, only to be informed that my submission "does not appear" in the system. Upon seeking more information, I was told that my applications for both a loan and ...
My CepteTeb credit card has been closed for about a month, and when I called the bank to have it reopened, customer service said they couldn’t see the card’s status and couldn’t take any action. I’m also unable to perform any operations through the app. I was told that for actions like reopening the...
I recently attempted to close my credit card, account, and debit card with TEB Bank. I initiated the credit card closure through mobile banking and received a notification that it would be closed within a week. However, the virtual card remained active, and I never received confirmation of the closu...
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