I’ve decided to close my account with TEB Bank because their customer service hasn’t been helpful. Whenever I call for help, it seems like I always get the same response: I have to go to a branch because they can't assist me over the phone. It's really annoying that I have to go in person for even the most basic transactions. It's such a hassle. I had a similar problem before when I was talking about my investment funds. I was told I couldn't get to my funds unless I sold them first, and I never got any clear info about that. TEB Bank doesn't appear to be about finding solutions, and I can't see myself recommending their services to anyone.
I applied two days ago to close my TEB Bonus credit card and bank accounts, and I have been struggling with the process ever since. I tried contacting the phone branch multiple times but couldn’t get any results. I also attempted to reach them by email, but they were unable to assist me. My request ...
I recently attempted to close my credit card, account, and debit card with TEB Bank. I initiated the credit card closure through mobile banking and received a notification that it would be closed within a week. However, the virtual card remained active, and I never received confirmation of the closu...
My CepteTeb credit card has been closed for about a month, and when I called the bank to have it reopened, customer service said they couldn’t see the card’s status and couldn’t take any action. I’m also unable to perform any operations through the app. I was told that for actions like reopening the...
TEB Bank promoted a campaign offering ₺50,000 interest-free credit to new account holders. I opened an account specifically to benefit from this offer, and I met all the conditions they listed. However, they did not provide the interest-free credit and instead offered me options with interest. I eve...
As a public official, my institution reached an agreement with TEB Bank. My account was restricted after installing and activating the mobile app, despite the fact that I entered the proper password. Despite multiple contacts to customer service, no action was taken. When I communicated with the tea...
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