My credit card was delivered by TEB through Kuryenet on January 5, 2024. I shared a wide range of personal details and completed the required paperwork. Unfortunately, it has been 4 days and the signatures and documents needed for online banking have yet to be received by TEB's system. Can you please let me know the whereabouts of the signatures and identity details I provided? Why did the system make such a mistake? I reached out to a customer representative, verified my identity, and filed a complaint, but unfortunately, I have not received any response or resolution yet. I'm frustrated because there's no branch in my Dikili district, which means I have to handle it on my own. I went as far as verifying the branch that issued the card, and it seems that your central branch is the one that received my information. I'm unable to raise the limit, even if I lower it at other banks. I am unable to access a virtual card because of the security vulnerabilities in their system. I'm really disappointed in my decision to get involved with this, and I'm strongly considering canceling my SHE card soon!
Please retrieve my card from Kuryenet and deliver it through PTT or a reliable courier company. I have been facing issues with Kuryenet for 3 months, and their lack of professionalism has caused significant delays and frustration. I previously filed a complaint, but nothing has changed. Therefore, I...
Once again, I find myself facing the same problem with Kuryenet and their tracking number 6314142209349. They said they would deliver it on April 27, 2024, but instead, they returned it to the agency by the end of the workday. I've encountered this situation before. I haven't received my Denizbank c...
Kuryenet has not delivered my Albaraka credit card for a week. When my credit card was delivered to the Kuryenet agency by Albaraka, they have not delivered my card by making up all sorts of excuses. On Saturday, December 21, information regarding the delivery of the card was sent to me via SMS, but...
Hello TEB, As of 14/11/2024 and 26/11/2024, the account blockage is still ongoing. I reached you through every channel, I met with the Bağcılar Güneşli Çarşı branch manager on 25/11/2024, and an e-mail was sent from the branch to the center many times, but it is still not open. Although I have made ...
On June 27, 2024, I opened an account with TEB Bank to take advantage of their zero-interest credit offer. After all the formalities, the customer representative assured me that once I transferred 1 ₺ to TEB Bank's IBAN, I could use the interest-free credit in my account. I made the transfer as inst...
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