I have a credit card from TEB Bank. Since my spouse and I use it together, I don't have regular expenses. Below, I am sharing a detailed account summary for the institution's review. The total amount of my expenses is clear. Despite not having any installment purchases, the bank has arbitrarily set a fictitious amount without informing me. If my money is not refunded immediately, I will file a criminal complaint with the Republic Prosecutor's Office and lodge a complaint with the Banking Regulation and Supervision Agency (BDDK) and CİMER.
As a TEB Bank salary customer, I provided the necessary documents about a month ago to become a salary customer. The bank representative filled out the required paperwork and indicated that a credit card would be sent to me. However, I was assured that there would be no charges for this card and tha...
On July 3, 2024, a significant amount was charged to my Türkiye Ekonomi Bankası (TEB) credit card by an international airline without my knowledge, permission, or authorization. Within the first 10 minutes of the incident, I notified the bank, and within the first 30 minutes, I informed the airline ...
About 7-8 months ago, the limit on my credit card with TEB Bank, which was originally ₺2,500, was increased to ₺150,000 without my knowledge or consent. I was not informed of this change, nor was my approval requested. When I noticed the situation, I called TEB customer service and asked for my cred...
I paid off my credit card balance with Türkiye İş Bankası today, but to my shock, ₺2000 was deducted from my account for some nonsensical reason under "shopping interest". When I called customer service, even the representative seemed clueless about this charge. I'm reaching out to the bank official...
Every 15 days, ₺1500 is consistently taken from my credit card, and the bank is unable to give a straightforward explanation. Every time I submit a complaint, they generate a service request but fail to follow up. On my recent call, they stated that I had opened another credit card, which the bank s...
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