I paid off my credit card balance with Türkiye İş Bankası today, but to my shock, ₺2000 was deducted from my account for some nonsensical reason under "shopping interest". When I called customer service, even the representative seemed clueless about this charge. I'm reaching out to the bank officials directly - I demand that this deducted fee be returned to my account as soon as possible. If this doesn't happen, I will continue to pursue my complaint through official channels.
İş Bankası charged me interest without my knowledge or being informed. I am a teacher and became a salaried customer of İş Bankası about six months ago. When I decided to transfer my automatic bill payments to İş Bankası, I called customer service to set up the payment instructions. The representati...
I had an issue with Akbank's credit card installment plan. The initial amount I wanted to split into installments was ₺22,500, and with three installments, the total payment was around ₺24,500. However, when I confirmed the transaction, an additional charge of over ₺2,000 was directly deducted from ...
During my loan application with VakıfBank, an amount was deducted for a service called “Kazandıran Tarife” without my consent or any prior explanation. Even though I later chose not to proceed with the loan, the fee for this package, which was deducted immediately without presenting any alternatives...
Every 15 days, ₺1500 is consistently taken from my credit card, and the bank is unable to give a straightforward explanation. Every time I submit a complaint, they generate a service request but fail to follow up. On my recent call, they stated that I had opened another credit card, which the bank s...
Yapi Kredi Bank recently withdrew 1200 TL from my account without prior notice or explanation. This unauthorized deduction has perplexed me and made me concerned about the safety of my funds. I am completely unaware of the nature of this transaction or the person or entity responsible for it. My imm...
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