As a TEB Bank salary customer, I provided the necessary documents about a month ago to become a salary customer. The bank representative filled out the required paperwork and indicated that a credit card would be sent to me. However, I was assured that there would be no charges for this card and that it could be destroyed if unused. I haven't made any transactions with the card and I'm not currently using it. Despite this, I discovered that a ₺400 debt was attributed to my card, and the bank attempted to collect this debt from me. I strongly disagree with this and refuse to accept it. It's deceptive to issue a credit card without my consent and then attempt to enforce a debt before I've even activated the card. I will file a complaint against the bank representative who issued the card and present the camera recordings from the place where the documents were filled out in court. I demand the immediate refund of the unjustly charged ₺400. Additionally, I request the cancellation of my credit card due to being victimized in this manner. I want to express my deep regret for the disappointment caused by TEB Bank.
TEB Bank issues a credit card when you are a salaried customer, but as soon as you stop receiving your salary through them, they charge an annual fee without any notice. When I requested a refund, they demanded that I guarantee not to close the card for another year. Then, once that year is up, they...
As a salary customer of TEB Bank, I can confidently say this bank has only caused me regret. Despite having no outstanding debt, a block was placed on both my overdraft account and my credit card. I have always made my payments on time and expected a more reasonable approach. I went to the bank, and...
About 7-8 months ago, the limit on my credit card with TEB Bank, which was originally ₺2,500, was increased to ₺150,000 without my knowledge or consent. I was not informed of this change, nor was my approval requested. When I noticed the situation, I called TEB customer service and asked for my cred...
I have a credit card from TEB Bank. Since my spouse and I use it together, I don't have regular expenses. Below, I am sharing a detailed account summary for the institution's review. The total amount of my expenses is clear. Despite not having any installment purchases, the bank has arbitrarily set ...
Hi there, I'd like to file a complaint about TEB Bank. I attempted to close my credit card account on Cepteteb by settling all remaining balances. I reached out to customer service to inform them of my decision to close my card and successfully completed the necessary steps. Surprisingly, after a mo...
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