TEB Bank ATM swallowed my card, and it hasn't been returned. While my father was withdrawing money, the ATM retained his card. Upon contacting the bank, we were informed that security personnel would retrieve the card and hand it over to us at the branch. However, when we visited the Ankara Gölbaşı branch, we were told the card wasn't there but at the Balgat branch. Upon reaching Balgat, we were redirected to the Ulus branch. At Ulus, they claimed not to have received the card. It's been a frustrating 15 days, and the branch manager seems only to be stalling.
The remaining ₺1000 from a transaction at a TEB ATM has not been refunded for 22 days. No one has contacted me in any way. If a major bank like TEB ca...
I used my VakıfBank debit card to deposit money into my account at a Halkbank ATM, but the machine swallowed ₺400. I promptly contacted customer service about the issue. After ten days, they refunded ₺200 of the total amount, but the other ₺200 has still not been returned, even after two months have...
I deposited money into my TEB Bank account using a QR code at an Akbank ATM because there were no TEB ATMs nearby. Two days have passed, and the money still hasn’t been credited to my account. Despite providing all the necessary information, I was told yesterday that the issue would be resolved with...
I am a salary customer of Türkiye İş Bankası. However, without any reason and unlawfully, they are not providing mobile banking. My card is constantly swallowed by the ATM because their card and ATMs are of very poor quality. A few individuals in the compliance unit give inadequate responses. Mobile...
On Wednesday, June 11, between 18:45 and 18:50, I attempted to deposit ₺5,500 into my account using a Garanti Bank ATM located in Gerede, Bolu. However, the ATM swallowed my money. I immediately called customer service and submitted a request, and they told me I would receive a response within seven...
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