I deposited money into my TEB Bank account using a QR code at an Akbank ATM because there were no TEB ATMs nearby. Two days have passed, and the money still hasn’t been credited to my account. Despite providing all the necessary information, I was told yesterday that the issue would be resolved within 4 business days. Today, however, I was informed that the other bank said it could take up to 25 days. Instead of finding a solution, they’ve just brushed me off. TEB isn’t taking responsibility, and Akbank is refusing to return my money even though all the transactions are documented.
While depositing money at an Akbank ATM on 15/05/2025, my ₺8600 got stuck. I immediately contacted customer service and filed a report about the issue. Unfortunately, even though four business days have passed, I still haven’t received any response. Customer representatives keep giving the same repe...
On 16/06/2025, I deposited ₺4,300 into an Akbank ATM in Antalya. I received a warning saying, "We are currently experiencing a problem and cannot proc...
On June 27, 2025, I deposited ₺6,000 into my own account at an Akbank ATM in Afşin, Kahramanmaraş. The ATM counted the money, but then an error occurred, and a message appeared saying, “We are currently unable to proceed with your transaction.” I immediately called customer service and opened a repo...
I made two one-time payments with my Akbank salary card and processed a return on 03.08.2024. However, as of today, the money has still not been credi...
On October 4, 2025, at 15:57, I attempted to withdraw ₺500 from a Ziraat Bank ATM located on Vatan Street, in front of Beykoz Oral and Dental Health Center in the Çubuklu area of Istanbul, using my Akbank debit card. The ATM displayed a message saying “cash cannot be dispensed,” and I did not receiv...
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