5
Resolved
Tchibo Sent Previously Used Products
Ömür
TchiboMay 10, 2024 9:14 AM63
On May 5, 2024, the Electric Coffee Grinder included in my order #650334142 appeared to have been used before. There are remnants of coffee inside the grinder from previous use. I would like to request a replacement with a new product, or if it's unavailable, a refund. This is a disappointing experience that does not meet the standards expected from Tchibo.
Ömür
May 10, 2024 9:10 AM
Cosmetic defect
May 10, 2024 11:47 AM (2 hours after complaint)
Dear Sir/Madam, We have spoken with our customer and provided the necessary information. Tchibo Customer Service
