On May 5, 2024, the Electric Coffee Grinder included in my order #650334142 appeared to have been used before. There are remnants of coffee inside the grinder from previous use. I would like to request a replacement with a new product, or if it's unavailable, a refund. This is a disappointing experience that does not meet the standards expected from Tchibo.
On June 9, 2024, I purchased a Philips EP5443/70 Fully Automatic Espresso Machine from Amazon, delivered within a day with Prime. However, upon receipt, it was evident that the product had been used. Suspicion arose when we noticed the opened plastic wrap of the user manuals. Further inspection reve...
I purchased a Beko BM 6047 dishwasher from the Beko Kutlusoy Yozgat dealer on May 20, 2024. The installation was completed by the service on May 21, 2024. After the service left, we noticed deep scratches on the screen of the product, visible only at eye level. Having scratches on the screen of a br...
As a valued Tchibo customer, I recently made a purchase with the order number 648826207. Specifically, I bought the "672754 - Two-Person Raclette Grill" on April 7, 2024. Exercising my right to withdraw, I decided to return the product without even opening the box. I submitted the package to Yurtiç...
I purchased a Tchibo Cafissimo coffee machine through Trendyol (Order No: 9388999676). For quite some time, I’ve been experiencing the following issue: coffee leaks from underneath the drip tray instead of coming out from the designated outlet. Because of this, I am unable to use the machine properl...
I bought a Tchibo coffee tablet expecting a smooth and enjoyable cup of coffee, but what I got instead was a health risk and a huge disappointment. After taking a sip, I immediately noticed a strange, unpleasant taste. I opened the tablet out of curiosity, only to find that the coffee inside was com...
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