I just bought a Tchibo Cafissimo Milk coffee machine from Trendyol. Regrettably, upon arrival, the product failed to function properly due to an airlock in the water pump. On that very day, I decided to return the product and promptly sent it back. Unfortunately, Tchibo sent a defective product and also raised the price by ₺2,000. We are still waiting for our refund request to be reviewed, which means we are currently without our money. This whole experience has been overwhelmingly negative in every possible way.
I purchased a Tchibo Cafissimo Milk coffee machine about a year ago on Hepsiburada, sold by the official Tchibo seller. On February 11, 2025, I sent the machine to service because the milk frother stopped dispensing milk. After no updates, I had to reach out myself to confirm they even received it. ...
I purchased a filter coffee machine on December 3, 2023, through Trendyol. After regular use, the product became faulty and I sent it to the authorized service under warranty. The official technical report stated that the product qualifies for either a refund or a replacement. Based on this, I conta...
I recently purchased a Philips LatteGo coffee machine from Trendyol, a popular Turkish e-commerce website. I chose to buy from Trendyol even though the product was on sale on other websites because I trusted their reputation. However, days have passed and the product has still not been shipped. Eve...
On May 10, 2024, I ordered the Philips LatteGo Fully Automatic Espresso Machine (20 Hot and Cold Beverages, Silent Brew model) from Trendyol for 16,500 ₺ as a Mother's Day gift. The seller was Mirket-e Ticaret, and the stock showed 100 units available. The expected delivery date was May 13, but as o...
I purchased a Tchibo Coffisimo Milk coffee machine in a sealed box from Carrefour SA address in Istanbul Besiktas Fulya. When I brought it home and tried to use it, it didn't dispense milk and milk foam. The next morning, I noticed that it was leaking from the water tank. I contacted Carrefour and i...
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