I had $35 in my Tango account and attempted to withdraw it using Airwallex. My account was successfully linked, and I received a notification that the funds had been sent to my IBAN. However, the money never arrived in my bank account.
I have no idea what to do next, as the transaction was marked as completed, but the funds are still missing. As proof, I have attached screenshots showing my registered Gmail, phone number, and IBAN linked to Airwallex.
I need an urgent resolution to this issue. I use Tango regularly, and problems like this discourage users from trusting the platform. Please investigate and ensure my funds are transferred correctly as soon as possible!
On February 25, 2025, at 3:38 AM, I initiated a $30.77 withdrawal from the Tango app using the Airwalex method. Later that same day, I received a confirmation message stating that the funds had been transferred to my wallet. However, the money has not appeared in my bank account. I have waited, but...
Hello, my $136.96 (Airwallex) withdrawal was marked as approved and sent, but the money never reached my bank account. I contacted my bank, and they confirmed that no such transfer was received. The transaction was made on March 5 at 07:14, yet I am still waiting. I have been trying to contact Tang...
I recently selected Airwallex as the withdrawal method on the Tango app after struggling to withdraw my money with other cards. However, after making the selection, my money simply vanished—I have no idea where it went. I assumed the amount would be transferred to my card, but that didn’t happen. T...
On February 20th, I requested a $58 withdrawal from my Tango Live account via Airwallex. The transaction was approved by Tango, yet the funds never arrived in my bank account. I have tried to contact customer support, but it seems unresponsive and unhelpful. I’ve also seen that many users have expe...
Hello, I’m reaching out because I’ve been experiencing a serious issue with a withdrawal I made through Tango. I submitted a withdrawal request, and while the system claims the funds have been deposited into my bank account, the money has not arrived. Normally, when I use Airwallex, the funds show u...
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