SweetMax Film Access Blocked Despite One-Week Subscription

62

On 19 October 2026, I paid 1 847 FCFA for the service SweetMax-1789313733 in order to watch a film and have access for one week to follow all the series, as mentioned in the purchase message. However, when I try to watch the film, the platform asks me to pay again to continue, instead of granting me the one-week access that was promised at the time of payment. I therefore cannot enjoy the content I already paid for. I kindly ask you to activate my access for the full one-week period as initially indicated when I paid for SweetMax-1789313733, or otherwise to refund the 1 847 FCFA that was debited.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Sweetmax Subscription Cancellation Request

88

I am being repeatedly charged for a SweetMax movie streaming subscription that I do not use anymore and cannot properly ...

Sweetmax Subscription Cancellation Request
Sweetmax Subscription Cancellation Request

Refund All Charges Immediately!

66

I recently purchased a service called “Facebook link stories” from SweetMax through my iPhone, paying with my Visa card....

Unwanted Sweetmax Payments

283

I am writing to report that Sweetmax continues to charge my account even though I only intended to make a single purchas...

1 Comment

How to Cancel Subscription and Get a Refund!

121

I live in the USA and used my bank Visa card while watching a movie link connected to Sweetmax on Facebook in early Sept...

SweetDrama Subscription Cancellation Issue

11

I subscribed to a weekly Sweetdrama plan on 14 October 2026 after seeing a short video advertisement. After subscribing,...