I have been selling through Dolap, and for the past week, my package has been lost at the Tepeören branch of Sürat Kargo. Despite multiple attempts to get information, I have received no updates or assistance. Both my customer and I are stuck in this situation, unable to move forward, which has been incredibly inconvenient. While I usually have no issues with Sürat Kargo, this particular branch has been a complete letdown. The lack of communication and accountability from the Tepeören team is unacceptable. My tracking number is 14869250178182, and I am requesting immediate action to locate the package and resolve this matter. This experience has made me question the reliability of this branch.
The package I sent with tracking number 35204243173182 has gone missing. I had made a sale through the Dolap app, and the buyer has been calling the Sürat Kargo Malkara branch for the past three days. However, they have been unable to locate the package. This delay is damaging both my seller reputat...
Despite being at home, my package from Dolap didn't arrive. When I looked at the tracking page, I found a message stating, "Product could not be delivered, please contact the branch." I contacted Sürat Kargo branch six times, and every time they assured me that my package was out for delivery and wo...
Sürat Kargo has lost my shipment with tracking number 22314032253204, and it has been missing for 15 days now. I reached out to them 10 days ago, and they promised to take care of the issue, but I haven't heard anything from them since then. Contacting them is quite a struggle, and even when I manag...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
The product I ordered through Trendyol was supposed to be delivered by Sürat Kargo, but my package was lost. Neither Trendyol nor Sürat Kargo is taking responsibility for processing the refund. My package was lost at the Sakarya transfer center, and Sürat Kargo’s Kocaeli branch has provided no solut...
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