The order I placed on August 10 through the Dolap application was given to Sürat Kargo on August 12. On August 12, it came to Esenyurt transfer, and from there it came to Maltepe transfer on August 13. It was kept there until August 17th. The reason is not clear, I am sure they will say there is density if you ask. Then I called the cargo company and made a complaint. Then on Saturday, August 17, at 13:10, a message came that your delivery was taken out for distribution and no one came. I Had to be at home all day, saying that he came and he would come. Today is Monday, August 19, and my cargo has not been taken out for distribution again. It appears at the delivery branch. I do not believe that it was already distributed on Saturday. Sürat Kargo is the worst cargo company in my opinion. I will also complain about the closet company from here. The fact that such a widely used application works with such a different cargo company seriously reduces customers. I want my cargo to be delivered urgently!
Sürat Kargo, a company that boldly advertises “1-day delivery,” has failed to deliver a local shipment within 3 days—and it’s still not here. They received the package on April 9 and now have the audacity to claim delivery will happen on April 14. A package traveling within Istanbul could have arriv...
Despite being at home, my package from Dolap didn't arrive. When I looked at the tracking page, I found a message stating, "Product could not be delivered, please contact the branch." I contacted Sürat Kargo branch six times, and every time they assured me that my package was out for delivery and wo...
The product I purchased through the Dolap app, with web order code 2468749693562038, was handed over to Sürat Kargo and arrived at the delivery branch. It stayed there for two days before being marked as delivered without ever reaching my home. Somehow, this happened without a delivery code, and dur...
Hello, my shipment, which was accepted from Balıkesir on March 8, 2025, arrived at the Fıstıkağacı branch on March 11, 2025 (09:28), but it has not been sent out for delivery for the past three days without any valid reason. Although I received two messages saying the shipment was out for delivery, ...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
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