I’ve been playing Hay Day on Android for about a month under the username #QL8JQL8RL, but I haven’t received any ads in my account at all. Meanwhile, my son’s account regularly shows ads, yet I haven’t seen a single one. Because of this, I’m missing out on free diamonds, rewards, and other in-game benefits. I tried deleting and reinstalling the game and even used different internet connections, but the problem persists.
When I contacted Supercell support, I received inconsistent responses and no real solution. I may have entered my age incorrectly when creating the account, and now I can’t change it. I request that ads be reactivated on my account and that the rewards I’ve missed due to this issue be compensated. If this problem isn’t resolved, I’m considering deleting the game entirely. I kindly ask for your assistance in fixing this issue.
Hello Supercell, I’ve been emailing your support team for days about serious problems with my Hay Day account, but I haven’t received any response. First, I don’t have an in-game mailbox. While other players know about upcoming events in advance, I’ve been playing blindly for months. Second, my acco...
I’m extremely frustrated with my Hay Day account, which was linked to Google Play, but now I simply can’t connect through it. I’ve been waiting endlessly, and nothing happens when I try to log in. To make matters worse, I even lost track of my Supercell ID, and the only option available is to link t...
I am experiencing a serious issue accessing my Hay Day account after my daughter reset my phone to factory settings, which erased all my data. Initially, I had forgotten the email linked to my game, but once I remembered it, I reinstalled the game and was able to play without problems for a short ti...
While trying to link my Hay Day account to my Supercell ID, my account was unexpectedly locked. I followed the requested recovery process by providing all the necessary details, including my neighborhood name, in-game nickname, and other account information, but I never received any response from th...
I can no longer access my level 82 Hay Day account, which I’ve been playing and enjoying for years. My account was linked to Facebook, and after changing my phone, I tried logging in again. This time, the Supercell login option appeared. I connected, but my farm never opened again. I contacted the ...
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